Terms & Conditions

1. Introduction

Welcome to Ark of Services! By accessing and using our website and services, you agree to abide by the following Terms and Conditions. Please read them thoroughly before using our platform. These Terms govern the relationship between Ark of Services (referred to as “we,” “us,” or “our”) and the users or clients (“you” or “your”) who engage with our services. If you disagree with any part of these Terms, you must discontinue using our services. By accessing our website or purchasing our services, you confirm that you have understood and accepted these Terms.

2. Services Provided

At Ark of Services, we offer a comprehensive range of digital products and services aimed at empowering businesses and organizations with high-quality digital solutions. Our services include, but are not limited to, the following:

• Website Design & Development: We specialize in creating user-friendly, responsive, and aesthetically pleasing websites tailored to meet your unique business needs. Our team focuses on building modern, functional websites with a clear and professional user experience.
• Mobile App Development: Whether you’re looking for a native or hybrid mobile app, we provide end-to-end mobile development services, from ideation to app deployment. We ensure that your mobile app is intuitive, fast, and responsive across all devices.
• 3D Animations and Business Explainers: We create high-quality 3D animations and business explainers designed to simplify complex ideas and processes. Our animations are crafted to captivate your target audience, helping you communicate your message effectively.
• Branding and Logo Design: Your brand’s identity is crucial, and we offer creative and professional branding and logo design services that reflect your company’s mission, values, and personality.

We are committed to delivering outstanding digital solutions with a focus on professionalism, reliability, and client satisfaction.

3. Use of the Website

By accessing and using our website, you agree to the following terms regarding your use of our site:

• You will use the website solely for lawful purposes and in accordance with these Terms and Conditions.
• You agree not to use the website in a manner that could damage, disable, overburden, or impair the site or its functionality.
• You agree not to attempt to interfere with the operation of the website or our services, including unauthorized access, hacking, or exploiting the platform in any way.

We reserve the right to suspend or terminate access to our website for any individual or entity that violates these terms.

4. Intellectual Property

The content on our website, including but not limited to text, images, graphics, logos, software, and videos, is owned by Ark of Services or our content providers and is protected by copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the content solely for your personal or business purposes, provided you comply with these Terms.

You may not modify, reproduce, distribute, or otherwise exploit any content on our website without prior written consent from Ark of Services.

5. Payment Terms

Ark of Services operates on a pay-per-service basis, and payment terms are outlined clearly before any work begins. These terms may include pricing, payment methods, deadlines, and deliverable timelines, which are mutually agreed upon during the project initiation phase.

• Transparent Pricing: We believe in clear, upfront pricing, ensuring no hidden fees. The prices for services are provided during the project proposal stage.
• Payment Methods: We accept secure payment through various methods, including credit cards, debit cards, and digital payment platforms such as PayPal, Stripe, or bank transfer.
• Commencement of Work: We begin work on your project once payment is received and processed. For larger projects, payment may be divided into multiple installments, and each phase will only begin once the corresponding payment has been received.

6. Delivery and Timeline

While we strive to deliver high-quality services on time, we understand that unforeseen events or challenges may cause delays. We always aim for prompt communication and transparent timelines. If delays occur, we will notify you immediately and work diligently to resolve any issues to prevent further delay.

• Timely Communication: We maintain open communication with clients, ensuring they are kept up-to-date with the progress of their projects. Any concerns regarding the timeline will be promptly addressed.
• Project Milestones: For large-scale projects, we often break down the work into manageable milestones. These milestones ensure that both parties have clear expectations on progress and deadlines.

7. Revisions and Modifications

We encourage feedback throughout the project process. Clients are entitled to request revisions based on the initially agreed-upon scope. However, once the project is nearing completion, additional revisions beyond the original scope may incur additional charges.

• Scope of Work: Any revisions beyond the agreed scope of work or that require substantial changes to the project may be treated as new work and will be subject to additional fees.
• Revision Limits: We will clarify the number of revisions included in your service package before work begins. Any additional revisions beyond the included number will be billed at an hourly rate.

8. Refund Policy

As a provider of digital services, we do not offer refunds once services have been rendered. Given the nature of our work, especially with intangible products like digital designs, websites, and animations, it is not possible to “return” the product once it has been delivered.

However, we strive for complete client satisfaction, and if issues arise, we will collaborate closely with you to make revisions and adjustments as necessary to meet your expectations.

For larger projects, we operate on a milestone-based payment system, and refunds may be considered based on the percentage of work completed at the time of cancellation. Please refer to our Refund and Returns Policy for more details.

9. Liability

While we take every measure to ensure the quality, functionality, and security of our digital products, Ark of Services does not assume responsibility for any damages resulting from the use or inability to use our services, including but not limited to direct, indirect, incidental, or consequential damages.

We do not guarantee that the services we provide will meet all your expectations or be free from errors, interruptions, or delays. We work hard to minimize such issues but cannot offer absolute assurances.

10. Changes to Terms

We reserve the right to modify, update, or amend these Terms at any time. If we make significant changes, we will update the date at the bottom of this page and notify our users when possible. We encourage users to review these Terms periodically to stay informed about any updates.

By continuing to use our website and services after such changes, you agree to the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America. Any disputes arising under or related to these Terms shall be resolved through binding arbitration or in the courts of Delaware, where applicable.